Architecture for Voice, Video and Integrated Data

Cisco Unified Communications

Como tirar um PrintScreen da tela de um IP Phone Cisco

Posted by loliveira em 25/03/2011


Muito útil para coletar informações de IP Phones remotos, como o que está sendo exibido para o usuário, horário, fundo de tela etc.

Válido para os  seguintes modelos: 7941/ 7942 / 7961 / 7962 / 7945 / 7965 / 7970 / 7975 /  8961 ( IP Phones de segunda geração em diante).

1- Associe o IP Phone a um user no CUCM, iremos precisar de um usuário e senha para autenticação.

2-Na página de Administração do CUCM, Vá em User Management > User > Device Association

Dica: Você pode associar múltiplos IP Phones a um único usuário.

3- Pegue o endereço IP do IP Phone (Não precisa estar registrado, entretanto é bem mais fácil coletar o IP do IP Phone via CUCM)

4- Vá no navegador, e digite a URL: http://<IPPHONE-ADDRESS>/CGI/Screenshot
Ex: ( http://192.168.1.1/CGI/Screenshot )

5- Digite o usuário e a senha da conta que o IP Phone foi associado no passo 1.

Para modelos 7960 / 7940

  1. Voltando para o passo anterior, mas desta vez o passo 5 retorna um valor XML diferente, veja:
    <CiscoIPPhoneImage>
    <LocationX>-1</LocationX>
    <LocationY>-1</LocationY>
    <Height>100</Height>
    <Width>160</Width>
    <Depth>2</Depth>
    \u2212
    <Data>
    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
    </Data>
    </CiscoIPPhoneImage>
  2. Copie todo esse texto exibido e salve em um TXT, iremos chamar o arquivo de:  7960xml
  3. Cheque se não existe nenhum hifen (-) antes da primeira tag <CiscoIPPhoneImage>
  4. Salve isso na unidade C:\ (Para simplificar)
  5. Baixe o IP Phone SDK de http://developer.cisco.com (procure por “phone sdk”  e encontre o “7.1(2)  IP Phone Services SDK”
  6. Dentro do ZIP tem uma pasta: Tools file. Clique duplo e encontre o arquivo Cip2GIF.exe, extraia esse arquivo para C:\
  7. Execute o Prompt CMD
  8. Execute este comando: <Cip2Gif.exe 7960xml 7960.gif>, onde 7960xml é o meu arquivo com o conteudo do passo 1, e o 7960.gif é o nome do arquivo que eu quero (print da tela do IP Phone) salvar no C:\.  O output exibido será semelhante a isto:
    C:\>Cip2Gif.exe 7960xml 7960.gifConverting Cisco Image File 7960xml to GIF 7960.gif
    Image is 160 x 100 with pixel size of 2 bits.
    Done! 

    C:\>

  9. Um arquivo com o nome 7960.gif foi criado no C:\

Troubleshooting

Se você receber a seguinte mensagem,
<CiscoIPPhoneError Number=”4″/>
é bem provável que o usuário e senha sendo digitado esteja errado.

NOTA: Este tutorial não se aplica a 7985 Tandberg Phones.

Veja algumas fotos:
7960

7945

7962

8961

Doc Oficial: https://supportforums.cisco.com/docs/DOC-11888
Tradução: lnoliveira

Anúncios

3 Respostas to “Como tirar um PrintScreen da tela de um IP Phone Cisco”

  1. André Ricardo said

    Bom dia, meu nome é André e recentemente adiquiri um telefone ip cisco 7942G, porém quando o liguei ficou aparecendo uma tela com um campo onde aparece apenas o mac e depois reinicia e aparece o logo da cisco, detalhe isso acontece por muitas vezes, e nao sei o que fazer para poder sair desta tela e configurá-lo, poderia me ajudar?
    Agradeço a atenção.

    At.

    André R.

    • Aderno said

      Bom André, não sei se te entendi bem, mas a princípio, você não configura nada no telefone, você configura ele na central, que pode ser um servidor Communication Mananger ou um Communication Mananger Express.

      Você tem que configurar o telefone na central com o endereço MAC dele e o modelo, aí a central vai criar o arquivo de configuração do seu telefone, só assim ele vai iniciar. Claro, se você tiver configurado um servidor DHCP com a option 150.

      Se não for esse o caso, nos avise.

      • André Ricardo said

        Ha alguma forma de eu lhe enviar os prints das telas? Pois acredito que seja mais facil para você identificar o que quero dizer, talvez a maneira na qual eu tenha explicado nao tenha sido clara, se houver algum email no qual eu possa fazê-lo por favor mr avise, obrigado pela atenção.

        At.

        André R.

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